Circ’s e-scooters: Championing Sustainable First and Last Mile Mobility Solution

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  • Provis and Circ partnership to introduce e-scooters for better mobility and sustainable living
  • Partnership offers Provis’s communities an affordable, convenient and eco-friendly transport mode in line with Abu Dhabi’s Environment Vision 2030

Provis, the Abu Dhabi-based company established to deliver leading and innovative solutions in Estate Management, has announced its partnership with micro-mobility company Circ to provide e-scooters for residents across several communities within the Emirate of Abu Dhabi.

Golf Gardens, Al Raha Gardens, Sun & Sky and Gate & Arc will be among the first Provis’s communities to use e-scooters.

The agreement was signed by HP Aengaar, Chief Executive Officer at Provis, and Jaideep Dhanoa, Co-Founder and Chief Executive Officer at Circ MENA, during a ceremony attended by representatives from both parties.

In line with Abu Dhabi’s Environment Vision 2030, this partnership introduces a sustainable transportation solution, which prioritizes mitigating the impact of climate change, ensuring safe and healthy living conditions through the provision of clean air and reducing noise pollution.

“As part of our vision, Provis has always been keen to offering green and innovative ways for our communities to ensure a seamless experience and manage all customers’ needs and expectations”, said HP Aengaar, Chief Executive Officer at Provis. “Our partnership with Circ highlights our continued efforts to achieve this objective, through providing an environmentally friendly alternative means of transportation across several communities that we manage in Abu Dhabi”, stated Aengaar.

Circ will hold offline education and training events at these communities to ensure the highest levels of safety and best possible driving experience to customers as they promote micro mobility.
Jaideep Dhanoa, Co-Founder and CEO, Circ MENA, added: “The UAE has a unique opportunity to lead the global community in developing cleaner, safer and better-connected journeys. With this agreement we will offer Provis’s communities with an alternative, fully-electric transportation option that is quicker and more convenient for short-distance trips within and around a community, enables first and last mile travel to public transport locations, and is equitable and affordable for all income brackets. We are delighted to be working with Provis as they help us achieve our mission to serve affordable, sustainable and better-connected journeys for everyone.”

Bader Al Kalooti, Co-Founder and COO, Circ MENA, added: “We use purpose-built e-scooters tailored to the region and invest in the necessary operational infrastructure in order to provide the highest service standards and the most optimal experience for users. Given our focus on safety first, we have also invested in comprehensive insurance for all rides in the UAE, including personal accident, 3rd party liability and product liability coverage”.

Simultaneously, both entities will work together to establish operating parameters including GEO zones, go/no-go zones, speed limits, parking and hotspot locations in the designated communities, ensuring the scooters add value to residents’ living experience in all Provis managed communities without inconveniencing any stakeholders.

We got in touch with Jaideep Dhanoa, Co-Founder and CEO of Circ MENA, to understand more on Circ’s e-scooter. Here are the excerpts:

We started by asking what differentiates Circ’s e-scooter from others in the market…

Circ was created by a team with a shared vision of safer, cleaner, better-connected journeys. As safety is at Circ’s core, end-to-end ownership and control of its own supply chain, including proprietary R&D, design, production and logistics capabilities is what sets our e-scooters apart. Using state-of-the art German technology, e-scooters are purpose-built for continuous shared use and tailored to the different regions in which they operate – including the UAE’s terrain and weather. Even though insurance is not a legal requirement for e-scooter usage, all Circ rides have comprehensive insurance including personal accident, 3rd party liability and product liability coverage.

The idea behind the name ‘Circ’…

As the first regulator-approved e-scooter operator to launch in the Middle East, Circ is building a champion for responsible micro-mobility, working with city authorities, local communities and other road users to transform urban transportation. Circ provides a sustainable transportation solution, which prioritizes mitigating the impact of climate change, ensuring safe and healthy living conditions through the provision of clean air and reducing noise pollution. Circ is a fully-electric transportation option that is quicker and more convenient for short-distance trips within and around a community, enabling first and last mile travel to public transport locations, as well as meeting the needs of users within all income brackets.

As for the name, Circ evokes the circles of our wheels and the circuitry in your smartphone that connects you to us. It also reflects how our vehicles circumnavigate each city as they are passed from person to person.

Circ e-scooter’s mileage on full charge…

One of our guiding principles is to offer high availability of our scooters, meaning they are in the right place at the right time, charged and in working condition. We are continuously investing in our vehicle R&D, battery health management, and charging operations to maximize availability. Our current scooters in Abu Dhabi can ride upwards of 30km on a single charge, though the average ride distance is 1-2 km.

Time it takes to fully charge the e-scooter…

Circ scooters operations are managed in-house so consumers always have a high quality and convenient experience. This means Circ takes care of charging, maintenance and rebalancing to high demand areas based on time-series analysis, without requiring any intervention from the customer.

Maintenance requirements and support for Circ e-scooter…

No charging or maintenance is required by the user as Circ provides the following services:

  • Rebalancing: taking e-scooters from low traffic areas to high traffic areas so there is always an e-scooter where you need it
  • Recharging: collecting the e-scooters that need to be charged, charging them, and bringing them back to be ready for use the next morning
  • Maintenance: proactive as well as reactive

Circ also has a dedicated 24/7 customer service team to respond to issues, as well as a 24-hour hotline for local authorities

Circ e-scooter’s battery life, warranty and maintenance…

Our scooters are available through affordable micro-rentals on a per-minute basis and in turn Circ also retains responsibility for battery life, warranty and maintenance

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