TPC Leadership Middle East, a group of coaching and leadership specialists led by Tracy May, a highly experienced leadership consultant and executive coach, organized a Cultural Intelligence (CQ) Breakfast yesterday for business executives and leaders from several top tier organizations including, Emirates Airlines, Thomson Reuters, Petrofac, Clyde & Co and The Abraaj Group; to name a few.
Through the workshop that took place at The Palace Hotel Downtown Dubai on 28th November 2016, TPC Leadership’s main focus was to create awareness among business leaders on the relevance of the topic of Cultural Intelligence and to offer practical tools to develop the capability within their organisations. Citing both international and local research data, Tracy also shared with attendees the results of a TPC Leadership Pilot Study on Cultural Intelligence in the UAE conducted in 2016 among senior managers, executives and C- level employees of various cultural clusters in the UAE.
Business environments in the Middle East are complex and dynamic; the ability to function successfully and productively across various cultural contexts (ethnic, organizational, generational) is the essence of Cultural Intelligence (CQ). A leader’s ability to engage a diverse team or a team member’s capability to perform effectively and efficiently in a multicultural context, play a vital role in individual performance, organizational growth and talent retention.
At the Cultural Intelligence Breakfast, TPC Leadership aimed not only to create an opportunity for dialogue among business leaders from different cultural backgrounds but also to provide a forum to address questions, share viewpoints and voice concerns on a topic that is very much a part of the everyday GCC work environment. Their interesting pilot study results showed that more than half of the study’s participants (that have lived in the UAE for over 4 years) enjoy living and working in diverse environments. However, despite being highly motivated to learn about other cultures, many reach a state of being where the small, adverse intricacies of having to adapt to other cultures begin to bother them out of reasonable proportion after being in their new cultural environment for an extended amount of time (Cultural Fatigue). If not identified and addressed, cultural fatigue can lead to a negative mindset towards other cultures, resulting in a withdrawal from interaction with other cultural groups within the workplace. This withdrawal reinforces conscious and unconscious biases, which in turn has a negative impact on individual and organisational performance, engagement and productivity.
“Our goal is to educate business leaders to understand the importance of Cultural Intelligence as a strategic leadership competency, necessary to support positive business results in today’s world. We are offering the business community in the GCC a framework to understand Cultural Intelligence and its links with performance, as well as tools to benchmark and develop this capability in individuals, teams and organisations. ”Said Tracy May, TPC Leadership Managing Director, “Cultural Intelligence is a fundamental necessity for those who have to lead performance in the global and diversified workplace of today.”