Dubai Internet City (DIC) was created in October 2000, to allow companies to avail themselves of a number of ownership, taxation and custom related benefits available on account of streamlined and enhanced Dubai government regulations in designated economic zones. The information technology park is the MENA region’s largest IT cluster. The Dubai Outsource Zone (DOZ) business park followed in 2007, and was initiated to cater to the market demand for outsourcing companies. Combined, both the parks have announced a growth of 15% in 2012, as 160 new companies registered with the business parks.
Additions within DIC in 2012 highlight participation from a wide range of sectors including Internet and multimedia software, telecommunication and IT services. More than 60 business partners including such Fortune 500 companies as; MasterCard, GE, Qualcomm, EMC and Google significantly increased their presence in DIC owing to the high quality of services and infrastructure that DIC provides.
Malek Al Malek, Managing Director of Dubai Internet City and Dubai Outsource Zone, said;
“2012 was a particularly strong year for our cluster. Not only did we welcome some of the industry’s biggest players such as Facebook, LinkedIn and Interglobe, we also saw the expansion of existing partners.”
Throughout 2012, DIC has also increasingly turned its attention to supporting and nurturing small and medium sized businesses (SMEs), and encouraging the development of innovative ideas.
“Since the year 2000, Dubai Internet City has successfully developed a prosperous ecosystem for technology companies. We have created incentives, eliminated the barriers for SMEs to set up, and through In5, an innovation hub which aims to foster and promote entrepreneurship, and the FirstSteps Business Centre, we have striven to ensure entrepreneurs get the support they need to take their ideas to market.
Our latest report, ‘The Role of Entrepreneurship and Small and Medium Enterprises (SME) in the Development of the ICT Industry’ reveals that going into 2013, the UAE is one of the few countries in the Middle East and North Africa that is truly investing in innovation via its various incubation programmes and funding tie-ups with international governments and private equity firms.” — Malek Al Malek, Managing Director of Dubai Internet City and Dubai Outsource Zone
In late 2012, DIC was also one of the parties that signed the UAE e-Commerce Working Group Memorandum of Understanding with the Executive Office of the Government of Dubai at the event which aims to propose solutions and policy recommendations to create a more conducive environment to help existing UAE-based business become e-Commerce capable
Dubai Outsource Zone (DOZ) is the world’s first free zone dedicated to the outsourcing industry and was established in June 2004 by Dubai Internet City. Commenting on its remarkable growth, a recent DOZ industry report titled ‘Outsourcing in the MENA Region’ reveals that Dubai now accounts for 90% of the UAE’s outsourcing industry, and unlike other outsourcing hubs around the world, DOZ is a cross-sector zone catering to all types of outsourcing processes.
The business park is comprised of shared services organisations such as airlines, banks and hospitality companies; business process outsourcing (BPO’s) and pure outsourcing third party companies. This unique structure allows companies to base in all their outsourcing activities in one centralised community.
The success can be attributed to the vision of Vice President and Prime Minister of the UAE and Ruler of Dubai His Highness Sheikh Mohammed bin Rashid Al Maktoum. His aim of developing the emirate as a global hub for the technology industry has been the major driving force behind the growth and is set to continue into 2013.