flydubai launches Business Class to meet the travel needs of its passengers
Dubai-based flydubai today announced the launch of business class services, based on feedback from its passengers, across its network of 60 destinations.
Commenting on the launch of the airline’s Business Class services, Ghaith Al Ghaith, CEO of flydubai, stated, “We are very pleased to announce the evolution of our passenger offering as we continue to meet the travel needs of our customers. The introduction of Business Class will provide greater choice for our passengers, who will have access to faster check-in services, comfortable and spacious seating and can enjoy a variety of internationally -inspired menus during their journey.”
“Both our business and leisure travellers can now benefit from a more personal flying experience. flydubai is ready for business and we look forward to continuing to offer our passengers reliable and accessible travel services, whether in Economy or Business Class.”
In the air
flydubai’s Business Class cabin is configured with 12 seats finished in soft Italian leather with lumbar support and a seat pitch of 42 inches. The in-flight entertainment system will offer a high definition touchscreen of 12.1 inches with over 900 hours of movies, music and games.
In addition, Business Class passengers will benefit from having their own dedicated cabin crew. Travellers will be offered a selection of cold light food and accompaniments on short flights and the choice of a three-course meal from a specially designed Halal menu on flights of 90 minutes and above.
On the ground
Business Class passengers will be able to take advantage of flydubai’s priority check-in, conveniently located just 120 paces from the car park, as well as the new facilities at the recently upgraded and expanded Terminal 2 at Dubai International Airport.
Later this year, passengers will be able to relax in flydubai’s Business Class lounge ahead of their flight and will have access to priority baggage collection upon arrival at their destination.
A dedicated business team will also be available 24 hours a day to attend to queries and assist in ticket booking, meal selection and telephone check-in.
The airline will receive delivery of the first aircraft with a business class cabin in August 2013. All new aircraft subsequently delivered will include business and economy classes. Business class tickets will be available for purchase on selected flights from August 2013, and the inaugural flight is scheduled to take off in October 2013.
“flydubai’s agility and flexibility has been an integral part of our young airline’s journey since its launch four years ago. We are committed to innovation and expanding the range of services on offer for both our business and leisure travellers. We have provided easier access for our passengers to 44 previously underserved markets, creating free flows of trade and tourism, to support Dubai’s economic development. Passengers will now be able to enjoy these services on destinations across our network including some that have never offered business class air travel before,” Al Ghaith continued.
flydubai offers passengers reliable high quality travel services and strives to listen to its passengers to meet their travel requirements. Not only is the airline the launch customer for this newly developed reclining seat but it was the first to introduce high definition films on its flights as well as introduce Boeing’s Sky interior, designed to increase passenger comfort and reduce jetlag.
The airline will launch a new catering option for Economy Class customers, in the near future. Passengers can pre-select their meal and order online up to 48 hours before departure.
flydubai’s Business Class offering includes:
- Business class fare includes a comfortable spacious seat, a generous checked baggage allowance, its award winning in-flight entertainment system and a choice of internationally-inspired menus and refreshments
- An exception customer experience
- 12 soft Italian leather seats with lumbar support
- Seat pitch of 42 inches
- In-flight entertainment system with a high definition 12.1 inch touchscreen
- A dedicated and highly-trained cabin crew member
- Premium catering services including cold food and accompaniments on short flights, and the option of a three-course meal on flights of 90 minutes and above
- Priority check-in located one minute or just 120 paces from the car park at Terminal 2, Dubai International Airport
- Priority baggage collection upon arrival at destination
- Dedicated customer service team to attend to enquiries and assist with bookings
- Access to flydubai’s Business Class lounge later this year
flydubai aims to make travel more convenient for its passengers through services such as visa facilitation for select destinations, a mobile website, car hire and insurance services. Most recently, the airline has made holiday packages available to its passengers.